Personal Information and Privacy
What is the scope of this policy?
What is personal information?
Why do we collect personal information?
How do we use cookies?
How can you manage your cookies preferences?
Who do we share your personal information with?
Where is your personal information stored?
How do we protect your personal information?
How long do we keep your personal information?
What are your rights regarding your personal information?
How can you exercise your rights?
Can this policy be changed?
Personal Information and Privacy
This privacy policy (our “policy”) describes how we handle your personal information, including the reasons for which we collect your personal information. It also contains important information about your rights regarding your personal information and how you can exercise them.
If you have any questions, comments, or concerns about how we handle your personal information, we invite you to contact us.
Protection of Personal Information at Fonds climat du Grand Montréal
By email: contact@fondsclimat.com
By phone:
By mail:
Fonds climat du Grand Montréal
Attention: Chief Privacy Officer
1095 St-Alexandre bur. 101
Montréal (Québec) H2V 1P8
What is the scope of this policy?
This policy applies to all personal information collected, used, or disclosed, whether as part of our professional services or when browsing our website.
However, this policy does not apply to services offered by third parties, even if accessed through our website, including social networks. We suggest reviewing the privacy practices and policies of these third parties to determine if you wish to use them.
This policy does not apply to the processing of personal information of our employees. A separate policy exists in this regard.
We collect personal information through the professional services provided to our clients (for example: direct mail, telemarketing, or other relationship marketing operations), in which case these clients are responsible for the instructions they provide. We recommend consulting the respective privacy policies of our clients to better understand how they process your personal information.
What is personal information?
Personal information is any information that relates directly or indirectly to an individual.
This information may include, but is not limited to, your name, postal address, location data, phone number, email address, IP address, electronic identifiers, age, or one or more elements specific to your physical, psychological, economic, cultural, or social identity.
You can find more information on the website of the Commission d’accès à l’information du Québec (Access to Information Commission of Quebec).
Personal information also includes information collected through cookies and other tracking technologies, such as pixels or mobile device advertising identifiers. Cookies allow our website to collect and store certain information about you, such as your preferences, and also enable targeted marketing based on your interests. A section dedicated to how we use them is available later on this page.
For what purposes do we collect personal information?
We collect personal information as part of our professional services to administer our website, provide a newsletter, and organize certain events, as specified in the table below. Thus, we obtain personal information through our clients or directly from you. When you consent to the processing of your personal information, you can withdraw this consent at any time, including by contacting our Chief Privacy Officer by email at contact@fondsclimat.com. Regarding digital communications, you can withdraw this consent using the unsubscribe feature in communications.
| COLLECTION PURPOSES | PERSONAL INFORMATION |
| In the context of activities for the Fonds climat du Grand Montréal
|
|
| Allowing you to contact us regarding an inquiry or feedback, including through our contact forms or via social media |
|
| Allowing you to receive our newsletter and specialized communications related to our expertise |
|
| Allowing you to apply online through our site |
|
| Allowing you to attend an event we organize and to which you have registered |
|
| Offering you targeted advertising based on your interests, including through marketing cookies, to the extent that you have consented to the collection of your personal information through the interaction between you and our website
|
|
| Obtaining statistics and performance analyses regarding our website, including through analytical cookies like Google Analytics, to improve and administer it |
|
|
|
| Obtaining statistics and performance analyses regarding our email communications |
|
How do we use cookies?
We use cookies for various purposes, as listed in the table below. We use cookies installed by ourselves, as well as those from third parties (such as those from Linkedin). Click here to see the list of cookies we use.
If you have consented, these third parties collect data on every website with such a cookie installed to provide us with analytical data or to enable us to target you with relevant advertising.
| Cookie Categories | Usage |
| Essential | Critical cookies are used to provide our online services and ensure their security. They are essential to accessing and using our website, for example. |
| Functional | Functional cookies are used for features or services available through a website. For example, they remember your display language. |
| Analytical | Analytical cookies are used to better understand the performance of our website, including the content appreciated by visitors, or to measure the impact of our advertising campaigns. For example, we use Google Analytics (GA4) cookies to obtain information such as the number of visitors, visitor origin, pages visited, and time spent on our website. We only see data provided by Google Analytics (GA4) in an aggregated form. |
| Marketing | Marketing cookies are installed by third parties to gather information about your browsing preferences and interests when you browse the web. They allow us to target you with relevant ads. For example, we use third-party tracking technologies such as Linkedin. |
How can you manage your cookies preferences?
You can manage your preferences regarding cookies directly in your browser, including by uninstalling or blocking certain cookies.
Browse the list below and find your browser specific instructions. You can withdraw your consent regarding cookies at any time by managing your preferences. However, some features may be affected by the inability to install cookies, in whole or in part, in your browser.
You can also install a browser extension (Chrome or other) to prevent the use of cookies that share information with Google Analytics.
With whom do we communicate your personal information?
We share your personal information with our service providers, or otherwise, as part of our professional services, according to our clients’ instructions. Contracts with our service providers indicate how they should handle your personal information. Here are the categories of third parties with whom we share your personal information:
- Information Technology Service Providers. To host our website and provide our online services, we use providers such as WordPress;
- Communication Service Providers. We use service providers to communicate with you, especially regarding events we organize or our newsletter. For example, we use Mailchimp, Le Cyberimpact, or SurveyMonkey to manage and send our newsletters;
- Marketing Partners. We use cookies for digital advertising. These cookies are operated by marketing partners, including Linkedin;
In the context of our professional services, our clients determine the terms of processing the necessary personal information. Thus, we may share your personal information with other third parties as part of these professional services, according to our clients’ instructions. Please refer to their respective privacy policies for more information.
We may be required to share your personal information with authorities if compelled to comply with applicable laws or as part of their administration. This includes a court order compelling us to disclose personal information. Where reasonably possible and legally permitted, we will inform you of such communication.
At the Fonds climat du Grand Montréal, access to your personal information is granted only to employees who need it in the course of their duties. Our employees and subcontractors must sign a confidentiality agreement before accessing personal information.
Where is your personal information stored?
The Fonds climat du Grand Montréal aims to host data in Quebec or Canada. Cloud solution development knows no geographic limits, and data may be transferred or transmitted to recipients outside of Canada. Several providers we may interact with are located only in the United States.
While we have contracts with these entities, foreign laws may provide different levels of protection regarding your personal information when hosted in another territorial jurisdiction.
How do we protect your personal information?
The personal information we collect is stored in secure environments.
The Fonds climat du Grand Montréal strives to adopt reasonable physical, administrative, and organizational measures to protect personal information, including:
- Granting access to personal information as needed;
- Granting a minimum threshold of computer privileges based on the functions of our employees;
- Establishing a confidentiality agreement with our employees;
- Providing our employees with training in the protection of personal information;
- Providing privacy protection for printed personal information with a lock;
- Using technical and operational security measures such as:
- Network monitoring,
- Implementation of a backup protocol,
- Use of firewall software applications and antivirus,
- A strong password policy and the use of secure software solutions for access management and sharing,
- Multi-factor authentication to connect to cloud platforms,
- Use of SSL protocol,
- Encryption of multiple storage spaces,
- Periodic review of privacy protection measures.
How long do we keep your personal information?
We retain your personal information for the duration necessary for the purpose of collection, or longer if required by the laws that govern us on the subject. When personal information is processed on behalf of a client, it is generally the client who determines the retention period.
What are your rights regarding your personal information?
Depending on the circumstances, different rights may be granted to you regarding your personal information, including the right to modify, access, or withdraw your consent. Consult the website of the Commission d’accès à l’information du Québec for more information. Your rights may be configured differently if you are outside Quebec.
How can you exercise your rights?
You can exercise your rights at any time by contacting our Chief Privacy Officer or using the technical features made available to you, if applicable.
Protection of Personal Information at Fonds Climat du Grand Montréal
By email: contact@fondsclimat.com
By phone:
By mail:
Fonds climat du Grand Montréal
Attention: Chief Privacy Officer
1095 St-Alexandre, Suite 101
Montreal, Quebec H2V 1P8
We may require additional personal information to validate your identity. If we cannot accept your request, we will inform you of the reason for refusal. If you disagree with our decision, you can contact our Chief Privacy Officer again, and we will reconsider your request. Otherwise, you can exercise your rights with the Commission d’accès à l’information du Québec (CAI) or the authority responsible for your territorial jurisdiction if you are outside Quebec.
Can this policy be changed?
Yes, we can update this policy as needed, particularly to reflect changes in our processing of personal information. In case of substantial changes, we will attempt to notify you whenever possible, including through email communications. You can check the last updated date of the policy at the bottom of this page.
Privacy Policy
Effective date: September 18, 2023